What should I do if I get the error message “Confirm form resubmission” in my browser?
You probably clicked your browser's back button while you were voting. In this case, login to the voting system again as described in your voter invitation, and start the voting procedure again. If you continue to have problems with the voting system, please contact your election organizer.
What should I do if I get the error message “This connection is not trusted” in my browser?
In this case you are probably using an older version of your Internet browser that does not support the encryption protocols used by POLYAS. Please check if updates for it are available and download the latest version. If you continue to have problems connection to the voting system, please contact your election organizer.
Which operating systems are supported by POLYAS?
You do not need to download any software to vote online with POLYAS. All common operating systems for PC, laptop, smartphone and tablet are supported. However, please make sure to always install your manufacturer's updates and security updates promptly to maintain the security of your device. Here you can view the…
Why do I have to allow cookies in order to use the POLYAS voting system?
After you log in to the voting system, the POLYAS server needs to save a cookie on your computer. This session cookie contains no personal data and is not used by us in any way other than to facilitate your voting. This ensures that voting and confirmation are performed by the same person. As soon as you close your browser…