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Can I cast my online vote using my smartphone?
Yes, it is just as easy to vote with your smartphone as it is on your laptop. The following browsers are supported by our Online Voting System: Desktop Mozilla Firefox (all platforms, latest stable version supported) Google Chrome (Windows und macOs, latest stable version supported) Safari (macOS, Latest stable version on…
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Do I need any particular browser to vote online?
In general, online voting with POLYAS works with all common Internet browsers installed in the current versions. Thus, we can guarantee the smooth use of the POLYAS online voting system for casting votes with the following browsers: Desktop Mozilla Firefox (all platforms, latest stable version supported) Google Chrome…
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Do voters need special internet skills?
Thanks to the highly user-friendly POLYAS voting system, even inexperienced Internet users can use POLYAS to cast their votes easily and conveniently, anytime and anywhere. All your constituents need is Internet access. Voting with POLYAS involves five easy steps. The POLYAS voting system guides your voters from the login…
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Does POLYAS store the voters’ IP addresses?
Yes, the IP addresses are recorded by the operating system as part of the TCP connection within the kernel and also made available in the application servers running on it. We do not track click flow or user behavior. However, IP addresses are stored in the main memory to ensure that only a certain number of requests are…
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During online voting or live voting, how long does it take for the configuration tool to update the mail tracking?
When an e-mail is sent, the configuration tool waits for a response from the server that receives the e-mail addresses. Upon confirmation that the mail has arrived, the configuration tool displays a green check mark next to the e-mail address. If the checkmark does not appear, this does not mean that the e-mail was not…
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How does POLYAS ensure the availability of its servers?
The POLYAS Online Voting System is hosted on the Open Telekom Cloud, as it stores all data in parallel by operating of two identical TwinCore data centers. This ensures that, even in the event of a failure on one side, access to the data in the other data center continues without interruption, so guaranteeing permanent…
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If a maintenance window is active, how does this impact my voting project?
We carry out maintenance work on the POLYAS Online Voting Manager on a monthly basis to improve our products, to provide new functions, and to integrate technical updates. This is unavailable during the maintenance window, you cannot log into your account, work on election projects, or view or download election results.…
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Is any special software necessary to use the POLYAS Online Voting System?
No special software is required to vote online. All you need to cast your vote online with POLYAS is Internet access and an e-mail account.
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Is it possible to combine the Online Voting System with the option of a video conference?
Currently there is no interface. However, you can use two products in parallel and vote online during a video conference.
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Is technical support (telephone hotline) available before and during the election? Can we forward the telephone number of your technical support to our voters, or do we need a full-time contact person on our side?
The support is intended for the election officer and not as a support hotline for voters. Please specify a full-time contact person on your side, who can collect any voter questions and forward these to POLYAS. You can additionally book our Support Hotline, which is available outside of business hours. The daily rate…
