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I’m having difficulty accessing the online voting system. What can I do?
Invitation email not received If there’s no invitation to vote online in your inbox, here’s what you can do: Check your SPAM folder. The invitation emails come from the sender: voting@polyas.com. Check if your inbox is full. You can usually see this in your email program settings. Check that you’ve entered the correct…
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If an election consists of several voting rounds, do I have to log in for each one?
Yes, you have to login for each round of voting. However, you can use the same voter credentials for each ballot and announce the URLs for each ballot in a single e-mail invitation. This makes it easier for voters to login, easier to manage the various rounds, and a result can be downloaded after each round. Please note,…
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In an online election, can I perform a recount?
You have the option of initiating an electronic recount at any time, as the ballot papers are archived for a certain period. At your request, personal data can be deleted ahead of time. Furthermore, POLYAS CORE 2.5.0 has its own verification tool to check the results of your online voting. Verifying the online voting…
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In how far is the block checksum a part of the POLYAS system?
The block checksum is used at POLYAS to prevent votes from being manipulated after submission to the ballot box. For this purpose, a block is formed after every 30 votes received. The votes are arranged at random, making it impossible to trace which vote was received at what time. The block is used to calculate a SHA-256…
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Is it possible to extend the voting period of an online election after the election has started?
Unfortunately, it's not possible to extend the election period after the election has started. This applies to all of our POLYAS voting products. The voting period is defined prior to the start of the election and/or the sealing of the election and is automatically transferred by our system to the election invitation. Once…
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Is it possible to see the voter turnout while the election is in progress?
Yes, the POLYAS Online Voting Manager lets you see who has already cast their vote under the tab “Eligible voters”. Also, you can export an extended electoral roll in Excel format after the election and see who exercised their voting rights and who did not. Furthermore, you can view the current voter turnout status on the…
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Is it possible to see who voted and turned out for the election?
Yes, this is possible. As soon as the election begins, the view under “Eligible voters” starts updating. Two additional columns are displayed. The first column stands for e-mail transmission: Where the e-mails were sent successfully, a green checkmark will appear. The second column shows who voted. Even while voting is…
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Is it possible to send a voting reminder to those who have not yet voted?
If the "Reminders by e-mail" feature was not enabled before the election, it is unfortunately not possible for the voting system to send any reminders while the election is in progress. In this case, your only option would be to manually send the voter invitation again. To do this, enter the electoral roll, click on the…
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Is it possible to send the results to the voters as a file?
You will find the results for your election in the Online Voting Manager after the election is completed. Select the desired election and click the “Turnout/Results” tab. After the end of the election, you will find the green “Results” button below the voter turnout graphic. If you click on this, a drop-down menu appears…
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Is voting secrecy preserved even when voting online with POLYAS?
Yes, voting secrecy is ensured when voting online with POLYAS. The voting software POLYAS CORE 2.5.0 generates an anonymous token for you after you login, and this does not allow your identity to be inferred. Your vote is then based on this token. After you have cast your vote, your token is deleted and the electoral roll…
