What’s covered by the POLYAS Service Level Agreement (SLA) and who does it apply to?
The POLYAS Service Level Agreement (SLA) defines various services and support availabilities covered by the contract concluded between POLYAS and the customer. In addition to POLYAS’s General Administrative Regulations (AVV) and General Terms and Conditions, the SLA is enclosed with every contract offer as standard but…
Where do I find my invoices?
You will find the invoices for each of your projects under the respective “Overview” tab. A button “Invoice PDF” appears on the lower left, which you can use to download the invoice. You will also find all invoices in your profile.