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Can I resend voter notifications to voters?
Yes, but only to individual voters. It is not possible to resend all e-mails at the same time.
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Can I send voter invitations manually by e-mail?
Yes you can. First you have to upload your electoral roll or the number of required access accounts to the Online Voting Manager. You can then export the login data generated by the system and manually send it to each member by e-mail. Each member should receive a voter ID, a password, and an election URL. Please note that…
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Can the e-mail address of an eligible voter be changed during the election?
If an e-mail address has a mistake in it, you have the option to send the voter credentials to each eligible voter again: the e-mail address can be the same, corrected, or even completely different. This feature is only available during the voting period on the “Eligible voters” tab.
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Can voters be reached by phone if they don't have an e-mail address?
You as an election organizer are welcome to organize this: if you do not have an e-mail address, you can reach each member by phone and pass on their login data in that way. You can manage and export the login data in the Online Voting Manager. Please note that for data protection reasons we first have to activate the…
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Do upper and lower case letters matter in the e-mail address?
Yes, the POLYAS Online Voting System always works case-sensitive. The applicable information is that which you entered into your electoral roll. If this contains F.Surname@mailprovider.com, it would have to be entered in the same way when logging in—assuming that the e-mail address has been set as a voter ID.
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How do eligible voters access the POLYAS Online Voting System?
Voters receive all the access data they need along with the address of the Online Voting System via the communication method of your choice. This data allows your voters to log in and start casting their votes. In the second stage of voting, the access data is automatically anonymized. The voter will now see the ballot…
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How exactly is the login data sent?
Every eligible voter receives an individual e-mail from the POLYAS Online Voting System. This e-mail contains all data relevant to the vote in plain text, including a voter ID, a password, and the URL for the election.
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I haven't received my login details, what can I do?
You receive the login data before the start of the election by e-mail or by letter, depending on the preferences of the election organizer. If you have not received an e-mail, please check your spam folder first. Check your e-mail inbox again. The sender of the e-mail is not your election organizer, but POLYAS…
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It is possible for several people to share an e-mail address and still cast a vote each?
Yes. In the event that spouses share an e-mail address, you should use another attribute as the voter ID and clearly identify this. E-mail addresses may then appear twice, but the IDs are unique. This means that each ID can only be used to vote once.
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It is possible for several people to share an e-mail address and still cast a vote each?
Yes. The access data for an Online Voting, a Live Voting or a Nomination with POLYAS always consists of an ID and a password. Note: Passwords are usually generated by the system and consist of 10 alphanumeric characters that are difficult to confuse. Otherwise, election organizers can upload their own passwords when…
