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Are the electoral roll and the ballot box kept separate?
Yes. The distributed system structure used by POLYAS operates the electoral roll on one server, while the ballot box is operated independently on a different server.
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Are the servers operated by POLYAS?
Online elections conducted with POLYAS are by default hosted in data centers in the EU and in compliance with GDPR. Our Self-Service has the option to book hosting on the Open Telekom Cloud (OTC). The OTC platform is operated exclusively in the German data centers of the Telekom AG. OTC (and T-Systems as the provider) have…
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Are the servers operated in Germany?
By default, the POLYAS servers are located in Europe. However, it is possible that the servers are operated in Germany. Please contact us in advance.
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As an election organizer, do I need a data processing agreement?
Yes, a data processing agreement is necessary, as personal data of your eligible voters is exchanged with POLYAS in the course of each election project. This includes data in the electoral register and the content of ballot papers. POLYAS has developed a standard reference for this, which is valid without a signature. You…
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Can changes be made to the data processing agreement?
We hope you understand that we cannot make any changes to the data processing agreement, as these would have to be reviewed by our legal advisors. Our data processing agreement was created and coordinated with our legal advisors specifically for our services and procedures. This document deals with the data protection…
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Can I adapt the text of the voter invitation?
You can customize the text in the voter invitation as you wish. Be sure not to change the information in the {{double brackets}} – the settings for these placeholders are located on the Election invitation tab under “More info”.
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Can I book an hour’s consultation with you?
Yes, you can book a consultation hour with our Support Team. One hour costs 119 EUR. Please contact support@polyas.de.
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Can I cast my online vote using my smartphone?
Yes, it is just as easy to vote with your smartphone as it is on your laptop. The following browsers are supported by our Online Voting System: Desktop Mozilla Firefox (all platforms, latest stable version supported) Google Chrome (Windows und macOs, latest stable version supported) Safari (macOS, Latest stable version on…
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Can I create multiple ballot papers for an election?
Yes, you can create more than one ballot paper for an election. Please note, however, that an online voting consists of just one round of voting. As part of POLYAS Live Voting, you can also create multiple ballot papers. In this case, the vote per ballot paper is carried out in a separate voting round.
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Can I pay by invoice?
We currently offer purchase on account for customers who are supported by our POLYAS Election Management and for Self-Service customers from the DACH region. For Self Service, additional conditions and requirements for purchase on account apply: The billing address is stored in the profile of the customer in the POLYAS…
