To what extent is the system accessible or fail-safe?

To what extent is the system accessible or fail-safe?

POLYAS ensures 98% accessibility of the election products within the election period, whereby troubleshooting can take at least one hour. 

This applies from version 3.2 of our Terms and Conditions.

Specific response and recovery times can be additionally agreed between POLYAS and the election organizer by means of an additional Service Level Agreement (SLA).